Legal Notice and Terms of Use

This Legal Notice regulates the access and use of the websites www.zaus.es , www.zaushome.com , and www.zaushome.es (hereinafter, the “Websites”), owned by DIMODE GANDIA SL (hereinafter, the “Company”). This document is drawn up in compliance with the regulations in force in Spain and the European Union, including electronic commerce laws, consumer rights, personal data protection and any other applicable legislation.

1. Information of the person responsible

In compliance with article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the Company's data is provided below:

Company name: DIMODE GANDIA SL
CIF: B96434766
Registered office: Paseo Germanías 67-69, 46702 Gandía, Valencia, Spain
Phone: +34 962 950 146
Email: adm.comercial@dimode.es
Registry Data: Commercial Registry of Valencia, Volume 5,275, Book 2,583, General Section, Folio 87, Sheet V-43,174
Customer Service Hours:
- Monday to Friday: 10:30 – 13:30 / 17:00 – 20:30
- Saturdays: 10:30 – 13:30 (afternoons by appointment at +34 617 315 386).

For questions related to Zaus Home, users can contact us through:

Email: comercial@zaus.es
Phone: +34 634 38 94 19

It is important to note that all aspects related to billing, legal terms, and the administrative management of the Websites are the direct responsibility of DIMODE GANDIA SL, which is the entity that issues the corresponding invoices. Zaus Home operates as a trademark under the ownership of the Company.

2. Scope of application

This Legal Notice and the Terms of Use apply to users who access or use the Websites from any point in the Spanish territory, including the Canary Islands, the Balearic Islands, Ceuta and Melilla. The Company guarantees compliance with the local and regional regulations that may be applicable, such as:

Protection of consumer rights: Royal Legislative Decree 1/2007.
Privacy and protection of personal data: General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD).

3. Use of the website

Users agree to:

Use the Websites and available services in a lawful and appropriate manner.
Refrain from carrying out activities that may damage or overload the Company's technological systems or infringe the rights of third parties.
Respect the intellectual and industrial property rights associated with the Websites.

The Company reserves the right to make changes to the content, configurations and services of the Websites, informing users in advance when such changes affect their rights.

4. Intellectual and industrial property

All content, trademarks, logos, images, texts, designs and elements of the Websites are the exclusive property of DIMODE GANDIA SL or of third parties that have authorized their use. Their reproduction, distribution, public communication or transformation without prior and express authorization from the Company is prohibited.

5. Protection of personal data

The Company guarantees compliance with data protection regulations, especially the GDPR and the LOPDGDD.

Data Controller: DIMODE GANDIA SL
Purpose of the Treatment:
- Order and shipping management.
- Sending commercial communications with express consent.
User Rights:
- Access, rectification, deletion, limitation of processing, portability and opposition.
- Exercise of rights by submitting a request to adm.comercial@dimode.es or by post to the address indicated, enclosing a copy of a valid identification document.

The cookie usage policy is available in the specific section of the Websites.

6. Online sales and consumer rights

The Company complies with current regulations on electronic commerce, including:

Pre-contractual information: Users will receive clear and detailed information about prices, taxes, shipping costs and delivery times before completing a purchase.
Right of withdrawal: The customer may return the purchased products within a period of 14 calendar days, provided that they comply with the conditions specified in the Returns Policy.
Dispute Resolution: Users have the right to use alternative dispute resolution platforms, such as the EU ODR platform, for complaints related to online purchases.

7. Limitation of liability

The Company shall not be liable for:

Interruptions or technical failures that affect the availability of the Websites.
Damage caused by viruses, malware or other harmful elements introduced by users or third parties.
Misuse of the Websites by users.

8. Jurisdiction and applicable legislation

This Legal Notice is governed by Spanish law. In the event of disputes, the parties expressly submit to the courts and tribunals of Gandía, Valencia, unless consumer regulations provide otherwise.

Note

Access to and use of the Websites implies acceptance of the terms and conditions set forth herein. For any additional queries or clarifications, users may contact the Company using the contact details provided.

Do you have legal questions? Write to us

If you need more information about our terms of use, legal policies or have any specific questions, please fill out the form and our team will respond as soon as possible. We are here to help.

How can we help you?

Fill out the form below and we will get back to you as soon as possible. We are here to answer your questions, listen to your ideas and help you make your projects a reality with style and personality.

Zaus Home